Frequently Asked Questions
Everything you need to know about your ProClubs experience, from gear quality to delivery.
Are your sports jerseys and equipment authentic?
Yes, ProClubs only sources 100% authentic merchandise directly from official brand manufacturers and licensed distributors to ensure professional-grade quality.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. We also offer expedited overnight shipping for athletes who need their gear ready for game day.
What is your return policy for team apparel?
We offer a 30-day return policy for all unworn items with original tags. Please note that custom-printed jerseys with specific names or numbers cannot be returned unless there is a manufacturing defect.
Do you offer bulk discounts for local clubs or schools?
Absolutely. ProClubs provides tiered pricing for bulk orders of 15 items or more. Please contact our team sales department for a custom quote.
How should I care for my high-performance activewear?
To preserve moisture-wicking properties and print durability, we recommend machine washing in cold water and hanging to dry. Avoid using fabric softeners or high-heat dryers.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.